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Expert Power in Leadership: Definition, Examples & Quiz

Instructor: Shawn Grimsley

In this lesson, you will find out what expert power is, learn some of its important concepts, and be provided examples illustrating its use. You'll have an opportunity to take a short quiz after the lesson.

We also recommend watching Legitimate Power in Leadership: Definition, Example & Quiz and Personal Power: Referent and Expert Power

Definition

Expert power is power based upon employees' perception that a manager or some other member of an organization has a high level of knowledge or a specialized set of skills that other employees or members of the organization do not possess.

Concepts

Expert power can actually turn power dynamics upside down because its use is not limited to the formal leaders of an organization. Any member of an organization who has a high level of knowledge or a set of specialized skills that others in the organization do not posses may exert expert power. For example, let's say you're a high-paid lawyer at a Wall Street law firm. You must have a case filed with the court by the end of the day or your client loses the right to file the lawsuit, which happens to be worth millions of dollars. Your word processing program crashes, and you think you may have lost the legal complaint. The court clerk's office closes in less than one hour--not nearly enough time to redraft. You approach your secretary to see if she can do anything. All of a sudden, you find yourself at the mercy of a secretary who tells you that the file can be recovered if you follow her directions. For that brief moment, who had the power? Who follows whose order?

There's a catch-22 when power is based upon expert authority, which can be a huge disadvantage to both the manager and the organization. The power a person is able to exert because of her expertise will diminish if she shares her knowledge. Why? As others learn the knowledge and skills from the leader sharing her expertise, the respect for her superiority based on such knowledge and skills diminish because they are no longer unique or specialized. A manager has two choices: share the knowledge or withhold the knowledge. If the knowledge is shared, the manager's authority will decrease overtime. However, if the knowledge is withheld, the organization will not be as effective as it could be over time.

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