We're excited to announce that we're changing our name to Study.com! Learn more
Copyright

Upward Communication: Definition, Advantages, Disadvantages & Examples

  • 0:02 What Is Upward Communication?
  • 0:25 Advantages
  • 1:27 Disadvantages
  • 3:43 Examples
  • 4:12 Lesson Summary
Create An Account
To Start This Course Today
Used by over 10 million students worldwide
Create An Account
Try it free for 5 days
Lesson Transcript
Instructor: Ashley D. Manker
In this lesson, we will discuss what upward communication is and how it's used in the workplace. We'll also go over the advantages and disadvantages of upward communication.

What Is Upward Communication?

Communication is a very important part of working in the business environment. Managers must be able to communicate with employees and employees must be able to communicate with managers in order to have a profitable business. Upward communication is the flow of information from front line employees to managers, supervisors, and directors.

Upward Communication

Advantages of Upward Communication

Upward communication keeps managers aware of how employees feel about their jobs, policies and procedures, and the business in general.

Some advantages of upward communication are:

  • Feedback: Managers can get feedback from employees that can help improve organizational development. Employees who are encouraged to provide feedback feel respected and that they have a say in how the organization is run.
  • Mutual trust: Mutual trust brings employees and managers closer to each other. As trust grows, relationships between employees and managers become stronger.
  • Introduction of new policies: Front line employees do the work every day. They can usually tell managers if something works or doesn't work. Employees can be instrumental in forming new policies or changing those that are outdated.

Upward Communication to Management

Disadvantages of Upward Communication

Upward communication seems easy enough. But sometimes, employees face significant barriers attempting to communicate with managers.

Some disadvantages of upward communication are:

To unlock this lesson you must be an Education Portal Member.
Create your account

Unlock Your Education

See for yourself why 10 million people use Education Portal

Become an Education Portal member and start learning now.
Become a Member

Already a member? Log In

Start Your Free Trial To Take This Quiz

As a member, you'll also get unlimited access to over 8,500 lessons in math, English, science, history, and more. Plus, get practice tests, quizzes, and personalized coaching to help you succeed.

Free 5-day trial
It only takes a few minutes to set up and you can cancel at any time.
Already registered? Login here for access

Earning College Credit

Did you know… We have over 100 college courses that prepare you to earn credit by exam that is accepted by over 2,900 colleges and universities. You can test out of the first two years of college and save thousands off your degree. Anyone can earn credit-by-exam regardless of age or education level.

To learn more, visit our Earning Credit Page

Transferring credit to the school of your choice

Not sure what college you want to attend yet? Education Portal has thousands of articles about every imaginable degree, area of study and career path that can help you find the school that's right for you.