Ch 6:

 Attitudes and Values in the Workplace

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About This Chapter

Watch organizational behavior video lessons and complete the quick quizzes that follow each lesson to check your progress. Learn about the different aspects of attitudes and values in the workplace.

Attitudes and Values in the Workplace - Chapter Summary and Learning Objectives

In a work environment, the different attitudes and values of workers can conflict or they can harmonize. This chapter is about how values and attitudes can influence and affect the workplace. You may be surprised to learn that problems with behaviors not only affect how workers interact with each other but can have an impact on the organization overall. You will get a chance to analyze different types of attitudes, study common values found in the workplace and learn how job satisfaction and dissatisfaction affect the workplace. Other things that you will learn include:

  • The importance of values
  • How cognitive dissonance affects behavior
  • The definition of locus of control
  • Types of job attitudes
  • Causes of job satisfaction
  • Definition of deviant workplace behavior

VideoObjective
What are Values? - Terminal, Instrumental, Dominant & Cultural Define and learn the importance of values.
Types of Attitudes in the Workplace: Cognitive, Affective & Behavioral Components Explore the different types of attitudes and how they affect workplace.
How Cognitive Dissonance Affects Workplace Behaviors Learn how cognitive dissonance affects workplace behavior.
Workplace Attitudes, Future Behavior & Moderating Variables See how these factors impact behavior in the workplace.
Generational Values in the Workplace: Differences and Dominant Values Compare and identify values in today's workplace.
Locus of Control: Definition and Examples of Internal and External Define and describe locus of control.
Major Job Attitudes: Satisfaction, Commitment, Engagement & More Compare and contrast major job attitudes.
What is Job Satisfaction: Definition, Causes and Factors Define job satisfaction and summarize the main causes, how it affects performance and how we can measure it.
Job Dissatisfaction: Causes, Reasons and Employee Responses Identify job dissatisfaction, what causes it and how dissatisfied employees behave.
Deviant Workplace Behavior: Negative Effects on an Organization Explain how deviant workplace behavior can affect an organization.
Absenteeism and Turn Over in the Workplace: Definition and Effects Explore how absenteeism and turn over can affect an organization and how they relate to job satisfaction.
Organizational Citizenship Behavior in the Workplace: Definition and Examples Discover what organizational citizenship is.
Organizational Identification: Definition and Relevance to Organizational Behavior Analyze and define organizational identification.

Lessons in Chapter 6: Attitudes and Values in the Workplace
What are Values? - Terminal, Instrumental, Dominant & Cultural

1. What are Values? - Terminal, Instrumental, Dominant & Cultural

Every person has different values, but did you know there are different types of values? In this lesson, we will look at the different types of values and explain their relation to the world around us.

Types of Attitudes in the Workplace: Cognitive, Affective & Behavioral Components

2. Types of Attitudes in the Workplace: Cognitive, Affective & Behavioral Components

Attitudes are all around us and indeed impact our behavior. There are three main aspects of attitudes at work, and in this lesson, we will focus on those and help you to develop an understanding of their place in the work environment.

How Cognitive Dissonance Affects Workplace Behaviors

3. How Cognitive Dissonance Affects Workplace Behaviors

Many times we have conflicting emotions within us as they relate to a specific situation. That conflict is called cognitive dissonance and is present in a great many professional and personal settings.

Generational Values in the Workplace: Differences and Dominant Values

4. Generational Values in the Workplace: Differences and Dominant Values

Every generation makes its mark on the world, and every generation is influenced by the world they grow up in. In this lesson, we will look at the different generations and compare and contrast worldviews and values in the workplace.

Locus of Control: Definition and Examples of Internal and External

5. Locus of Control: Definition and Examples of Internal and External

Is your locus of control internal or external? Your perception of where control lies can have an impact on your viewpoint and the way you interact with your environment. This lesson explores the differences between internal and external lotus of control and how each impacts organizational behavior.

Major Job Attitudes: Satisfaction, Commitment, Engagement & More

6. Major Job Attitudes: Satisfaction, Commitment, Engagement & More

Each person has a different level of attitude about their job and that attitude can be rated, if you will, by how involved the individual is in his or her job. In this lesson, we will look at job attitudes as they relate to job satisfaction, commitment, engagement, and more.

What is Job Satisfaction: Definition, Causes and Factors

7. What is Job Satisfaction: Definition, Causes and Factors

Job satisfaction is more of a journey, not a destination, as it applies to both employees and the employer. As we will see in this lesson, there is no definitive way to measure job satisfaction or to ensure it.

Job Dissatisfaction: Causes, Reasons and Employee Responses

8. Job Dissatisfaction: Causes, Reasons and Employee Responses

There is a level of job satisfaction for each person and each job performed. Problems occur when people are not happy with their jobs. In this lesson, we will look at causes for job dissatisfaction as well as employee responses.

Deviant Workplace Behavior: Negative Effects on an Organization

9. Deviant Workplace Behavior: Negative Effects on an Organization

Deviant workplace behavior can be a serious issue for any company. It has a wide range of impacts on the organization and needs to be understood and dealt with as it arises.

Organizational Citizenship Behavior in the Workplace: Definition and Examples

10. Organizational Citizenship Behavior in the Workplace: Definition and Examples

Organizational citizenship is a concept that all companies wish to have but very few can actually achieve. It is rooted in individual employees' view of the company and how they associate themselves with it.

Organizational Identification: Definition and Relevance to Organizational Behavior

11. Organizational Identification: Definition and Relevance to Organizational Behavior

Organizational Identification (OID) is a situation where the employee and the company share the same goals and values. In this lesson we will discuss the importance of that aspect as it relates to the business environment.

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