Be an Automated Teller Machine (ATM) Technician

Automated teller machine (ATM) technicians are responsible for the installation, maintenance and repair of these money distributors and, increasingly, kiosks as well. ATM technicians work all hours of the day and night to ensure people are able to make business and banking transactions.

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Three Steps to Become an ATM Technician

Step 1: Learn Basic Electronics

There are several educational options that can give aspiring ATM technicians a solid foundation for their career. Many vocational schools offer basic electronics courses and via atypical schedules that allow the student to attend without disrupting their regular work schedule. Furthermore, the military has an entire section devoted solely to electronics, and the skills learned in this billet are easily transferable to the civilian world.

Another option is to get an associate's degree in electronic engineering or electronic communications. Most employers do not require an ATM technician to have a degree, but the majority of those employed in this field have some level of college education, such as a certificate or diploma. Coursework in computer technology is considered a plus.

Step 2: Get Experience

Most ATM technician employers look for 2-5 years of experience in electronics-related fields. Hands-on experience is often preferable. Jobs that offer experience these employers find valuable include appliances repair and installation, copy machine repair, computer repair, vending machine repair and installation. Experience and skills that may make an aspiring ATM technician's resume more appealing include:

  • System software operations knowledge
  • Above-average math skills
  • Understanding of electromechanical tools
  • Customer-service skills
  • Good communication skills

Step 3: Acquire a Job

A few things that most employers consider crucial are a valid driver's license with a clean driving record, scheduling flexibility, a good credit record and the ability to work unsupervised. Some employers require an employee to carry a sidearm while on duty, so a prospective technician must be able to qualify for a carry license. State government websites provide qualification requirements.

The U.S. Bureau of Labor Statistics reported median income for computer, ATM and office machine repairers at $17.60 per hour in 2012. Due to increased use and less need for new ATMs, predicted job growth from 2010-2020 was only 7%. ATM technicians with experience in ATM network security may fare better in the job market than technicians with only ATM machine knowledge.

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