Business Operations Manager: Job Description and Requirements

Business operations managers supervise and coordinate the affairs of companies and other organizations. They may handle duties ranging from training new hires to preparing department initiatives. These professionals have at least a bachelor's degree in business administration or a related business field such as finance or accounting.

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Job Description of a Business Operations Manager

Business operations managers plan and organize the activities of businesses, government agencies, and non-profit organizations. Depending on the organization, business operations managers may be responsible for overseeing a variety of departments from human resources to accounts payable. Job duties may include coordinating educational assignments for staff, reviewing budgetary information, interpreting financial data, monitoring expense reports, and performing cost-benefit analysis on internal programs.

Business Operations Manager Requirements

Most employers require business operations managers to hold a bachelor's degree in business administration, management or accounting. These programs may cover topics including statistics and mathematical models. Additionally, most programs utilize seminar-type classes to emphasize soft skills like leadership and relationship building. Courses in organizational behavior and consumer psychology may also help prepare students for a career in business operations management.

Advanced Degrees

Some employers may require a Master of Science in Finance or Master of Business Administration. These advanced degree programs generally take one to two years to complete and may explore concepts from strategy to accounting principles. Students may choose specific classes to cater their education towards a particular industry, like healthcare or telecommunications.

Voluntary Certification

Earning voluntary certifications, like the Certified Manager (CM) credential designated by the Institute of Certified Professional Managers (ICPM), may help prospective candidates to be more competitive in the job market ( Qualifying for the CM designation requires accruing points based on education and experience. Once candidates have passed the certification exam, they must continue their education through ICPM-approved activities, like webinars and mentorships, in order to maintain the certification.

Job Outlook and Salary Information

The U.S. Bureau of Labor Statistics (BLS) reported that the median annual salary earned by general and operations managers was $95,440. According to the BLS, job opportunities for general and operations managers were expected to increase five percent from 2010-2020, which is notably slower than the national average of 14%.

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Source: Bureau of Labor Statistics