Business Process Management Education and Training Program Info

Business process management is a management style that streamlines a business or corporation using information technology. Business professionals can learn this management approach through a Business Process Management Certificate program.

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Business Process Management Certificate

Business process management certificate programs can be found within the continuing education and adult workforce departments of universities and 4-year colleges. Business professionals can enroll in a business process management certificate to learn how to improve and streamline their companies by combining new technologies with human resource principles, strategic marketing creativity and product innovation. Courses teach how to create new products, improve current business processes and manage production.

Education Prerequisites

Certificate programs in business process management are designed for current business professionals, most of whom hold at least a bachelor's degree in business operations, process improvement, business management, human resources or information technology.

Program Coursework

Courses in a business process management certificate program are often offered through distance learning, night and weekend classes to meet the schedules of working professionals. Some courses are:

  • Principles of business process management
  • Process mapping
  • System analysis
  • Modeling, analysis and design
  • Enterprise process management
  • Process innovation
  • Process value analysis
  • Managing a process-centric organization
  • Managing human change

Popular Career Options

A certificate in business process management can apply to several business-related careers, including:

  • Business managers and owners
  • Project managers
  • Operations managers
  • Analysts
  • Process improvement managers

Employment Outlook and Salary Information

According to the U.S. Bureau of Labor Statistics (BLS), slower-than-average growth of 9% is expected for industrial production managers over the 2010-2020 decade ( reported that the median salary for the process improvement manager position was $79,998 in November 2013. The BLS expects faster-than-average growth of 22% for management analysts from 2010-2020, and the median annual wage for these analysts was $78,600 in May 2012.

Job growth for top executives, including operations managers, is expected to be slower than average at 5% from 2010-2020. The BLS reported that general and operations managers earned a median annual wage of $95,440 in May 2012.

Certification Options

The Business Process Management Council provides process management resources for businesses and individuals and offers its own certification, which includes training and access to resources. Enterprise managers with a bachelor's degree and four years of process management experience can earn the Certified Business Process Professional (CBPP) credential through an exam offered by the Association of Business Process Management Professionals.

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