Career Information for Medical Receptionist Degree or Certification

Medical receptionists require no formal education, but it may be helpful for employment. Learn about the potential education, job duties and certification to see if this is the right career for you.

View 12 Popular Schools »

Essential Information

Although a high school diploma can suffice for working as a medical receptionist, employers typically seek job candidates with experience or formal education in the field. Medical receptionist degree programs are most commonly offered at the associate's level and are designed to give students the clerical, communication and technological skills required for employment in health care offices. Related programs may also be available in the fields of medical assisting and medical administration. Certification is not necessary to land a job as a medical receptionist.

Required Education Varies from a high school diploma to an associate's degree in medical assisting, medical receptionist or medical administration; on-the-job training may be provided
Projected Job Growth (2012-2022)* 14% for receptionists and information clerks
Median Annual Salary (2013)* $26,410 for receptionists and information clerks

Source: *U.S. Bureau of Labor Statistics

Job Description for a Medical Receptionist

Medical receptionists complete many of the same tasks that front-desk personnel in any field must perform. These filing and maintaining records; screening, answering and forwarding telephone calls; writing accurate messages; setting up appointments; and collecting payments. Front-office professionals should be comfortable with basic office equipment, such as copier and fax machines as well as computer software and hardware. They must also be able to communicate effectively, multitask and to take detailed notes. Customer service skills and patience under pressure are also important for this role.

In terms of job skills that are specific to the health care field, medical receptionists should have a grasp of relevant terminology for their office (for example, knowing common dental procedures in a dentist's office). They also need to be adept with insurance processing and field-specific software for managing appointments and completing invoices.

Education Requirements

Although no formal degree is necessary to work in this field, an associate's degree program traditionally covers legal and ethical standards, current technology and an overview of medical practice operation. Because more highly trained workers will become valuable as technology improves and reliance upon it increases (see below), those with a degree may be more valuable to potential employers. Relevant 2-year program titles typically include such wording as 'medical receptionist,' 'medical assistant' or 'medical administration.'

Job Outlook

The U.S. Bureau of Labor Statistics (BLS) reports that the employment of receptionists was expected to increase 14% in the period from 2012-2022, with the most jobs expected to be in physicians' offices, dentists' offices, and elderly care facilities. Due to technological advancements in coming years, medical receptionists will need to possess a diverse array of technical and clerical skills that are not easy to automate. Moreover, preference may be given to job candidates with a lot of experience in the field (www.bls.gov).

Salary Information

Medical receptionists may work in a private office or they may work in clinics, hospitals and similar settings. The BLS reports that medical receptionists were heavily concentrated in the offices of dentists, physicians and personal care companies in 2013. The average hourly earnings for these professionals as of 2013 was $13.20.

Show me popular schools

Related to Career Information for Medical Receptionist Degree or Certification

  • Related
  • Recently Updated
  • Popular
Medical Receptionist: Employment Info & Career Requirements

Learn about the skills and education a medical receptionist needs. Explore work duties, employment outlook and salary data to...

Online Medical Receptionist Certification Information

Although certification exams for medical receptionists cannot be taken online, candidates can typically access study materials...

Medical Receptionist Certificate: Program Summary

Learn about medical receptionist certificate programs. Get information on job skills, coursework and continuing education...

Medical Receptionist & Transcriptionist Associate's Degree Overview

Read on for more information pertaining to the curriculum of Associate of Applied Science (AAS) programs that train students...

How to Survive Medical School

Popular Schools

Popular Schools

Avg. Wages For Related Jobs

Source: Bureau of Labor Statistics

Copyright