Chiropractic Receptionist: Duties and Requirements
Chiropractic receptionists serve as greeters and assistants to chiropractic physicians, who treat problems with the musculoskeletal system (particularly the spine). Appointments and sign-ins, along with phone calls and mail, are handled by the chiropractic receptionist. This career requires a high school diploma and a friendly, positive demeanor. Acquiring technology skills is also a must because chiropractic receptionists input medical and patient data.
According to the U.S. Bureau of Labor Statistics (BLS, www.bls.gov), a chiropractic receptionist needs to have the minimum of a GED or a high school diploma. This position requires interpersonal communication skills like being polite, helpful and professional. High school courses that help prepare students for a career as a chiropractic receptionist include health, physical education, anatomy, science, computer technology and English.
Employed by healthcare organizations and chiropractors, chiropractic receptionists are often the first people a new patient meets. Chiropractic receptionists monitor the entry and exit of visitors, assisting them with information as needed; for example, a receptionist usually signs patients in or out and may direct them to a waiting room. These duties are also handled via phone calls and e-mail, with receptionists acting as the main line of communication for companies and patients doing business with their employer. Receptionists tend to handle information like insurance, billing and personal records on behalf of the chiropractor.
Possessing the ability to switch seamlessly from task to task is crucial for chiropractic receptionists. Assignments may change and accumulate throughout the day, so a chiropractic receptionist needs to remain flexible and be prepared to handle any job assigned to him or her. A variety of computer programs and office technology like phones, faxes and copiers are used in this career, and a chiropractic receptionist needs to be familiar with all of them.
Learning proper technical and medical jargon related to chiropractic medicine is needed so that chiropractic receptionists can be efficient when recording information and knowledgeable when speaking to patients. For instance, these receptionists would need to know the names of the parts of the human spine.
Advancement opportunities are available for chiropractic receptionists, but they generally involve being promoted or transferring to another occupation. With additional training, a chiropractic receptionist can choose to move into a medical assistant position with a chiropractor. Additionally, some chiropractic receptionists choose to pursue education in healthcare management to advance to a supervisory position within healthcare organizations.
Career and Salary Information
Receptionists in general were projected to see a 24% increase in employment opportunities from 2010-2020, stated the BLS. The best opportunities will be available for those with work experience and computer skills, stated that same source. The mean annual wages for receptionists working in offices of other healthcare practitioners were $25,410 in May 2012.
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