Clerical Secretary: Job Description, Duties and Requirements
Clerical secretaries are responsible for office communication and equipment in private businesses, non-profit organizations and government agencies. Among their many duties, secretaries draft correspondence, schedule events, coordinate projects and do Internet research.
Clerical Secretary Job Description
Clerical secretaries perform many administrative tasks in an office setting. Their job includes planning meetings, updating databases and managing information flow to staff and clients. Secretaries store, retrieve and disperse electronic and paper information, including memos, e-mails and other documents. A secretary's duties may include drafting correspondence, reports and other documents.
Duties of a Clerical Secretary
Clerical secretaries are responsible for the effective flow of information and communication in an organization. They answer telephones, take messages for staff members and handle client requests. They use computers for many aspects of the job, including correspondence, desktop publishing and Internet research.
Clerical secretaries use spreadsheets and databases to efficiently store and present data. They monitor stockroom supplies and replace items as necessary. Clerical secretaries are sometimes responsible for training new office staff, planning company events and making travel arrangements for senior staff.
Operating fax machines, copiers, scanners and videoconferencing equipment is part of a clerical secretary's job. In addition, secretaries bargain with vendors and monitor office equipment use and maintenance.
In some organizations clerical secretaries work together in a secretarial pool, dividing duties by expertise. Greater technical efficiency allows clerical secretaries to provide clerical service to multiple staff members.
Clerical Secretary Requirements
A high school diploma is generally the minimum education requirement for entry-level clerical secretaries. A basic knowledge of office management is required. Many candidates take additional office training at community colleges or technical schools. These programs can take from 1-2 years.
Skills required for clerical secretaries include oral and written communication skills. Good spelling, punctuation and grammar are essential. Required computer skills include word processing, spreadsheet functions and database up-keep. Additionally, many employers require knowledge of desktop publishing and project management. Clerical secretaries must also be able to operate office equipment including fax machines, printers and communication devices.
Clerical secretaries must have good customer service skills to communicate with clients and vendors. Secretaries must show good judgment, adaptability and discretion with staff, clients and co-workers.
Employment Outlook and Salary Info
According to the U.S. Bureau of Labor Statistics (BLS), employment of secretaries and administrative assistants (except medical, legal and executive secretaries) is predicted to increase 6% from 2010-2020. The median annual salary for these workers, including clerical secretaries, was $32,410 in May 2012, per BLS figures.
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