Company Spokesperson: Job Description and Requirements
A company spokesperson is responsible for creating and maintaining a positive public image for a company, university or organization. They communicate with the public and advise the company in matters of public relations. Read on for a more detailed job description and education requirements.
Job Description for a Company Spokesperson
A company spokesperson is similar to a public relations specialist. They are responsible for setting up public appearances, handling conflicts and keeping the public updated on vital company information. They take care of e-mails, phone calls, letters and press releases, so they should be effective writers in addition to being eloquent speakers. Companies look to their spokesperson for advice on how they should handle advertisements, company programs and demographic targeting.
A company spokesperson is also well versed on the proper ways to address the media. It's useful if they also have some marketing skills, since they may have to promote and demonstrate a new company product to the public or investors. A spokesperson may be called upon to prepare a slideshow or any other kind of representation for their company, so they should be tech savvy as well in order to effectively address the public and properly explain information.
Spokespeople operate in energetic and hectic office environments. They may often find themselves working in stressful situations if a company is experiencing a particularly rough situation or scandal. Working up to 40 hours a week while being on call is common practice in this career.
Public relations and fundraising managers had median salaries of $95,450 in 2012, according to the U.S. Bureau of Labor Statistics (BLS). Between 2010 and 2020, the field of public relations managers and specialists was to experience a 21% increase in jobs, based on BLS data.
It's common for a company spokesperson to have a bachelor's degree in journalism, marketing, communication or public affairs. Relevant classes include public speaking, business ethics, cultural communications and media technology. Some companies may want a spokesperson with more experience in a particular field such as image management, health communication or print journalism. Taking classes in creative writing, sociology, psychology or social studies may also prove to be an asset with certain firms.
Internships in public information, advertising and public relations are good ways to both educate and prepare future company spokespersons for their field and may even be the path that leads them to their first job. According to the BLS, organizations that can further a company spokesperson's education include the Public Relations Student Society of America and the International Association of Business Communicators (www.bls.gov).
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