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Director of Operations: Job Description and Requirements for Becoming a Director of Operations
The director of operations, known in larger organizations as chief operations officer (COO), oversees the day-to-day activities of a company, usually at the direction of the chief executive. A master's degree in business administration is a typical educational background for operations management officers. Read on to learn more.
Job Description for a Director of Operations
A member of upper management, the director of operations ensures that a company's everyday activities run smoothly. These professionals often set parameters to judge how efficiently and effectively the organization is operating. Most of their time may be spent reviewing and evaluating business procedures ranging from office expenses to real estate assets. Accordingly, directors of operations may be responsible for overseeing the work of other upper-level management executives.
Duties for a Director of Operations
Duties for a director of operations vary considerably depending upon the company. For example, while most directors of operations oversee manufacturing, purchasing and sales departments, some directors may also be responsible for targeting specific areas in which a company may need to improve operational efficiency. This may include monitoring revenue margins and worker productivity, as well as implementing new directives for growth. These professionals may also be responsible for setting guidelines for personnel evaluations, recruitment and advancement.
Requirements for a Director of Operations
Aspiring directors of operations are generally required to have at least a bachelor's degree in business, finance or a related field. Candidates may look to 4-year colleges and universities to acquire training in these fields. Classes typically cover principles in accounting, taxation and asset allocation. Some programs may require students to take courses in organizational behavior, business management and macroeconomics.
Master's Degree
While some employers may accept applicants who have significant experience in operations, others may prefer candidates who have also earned an advanced degree like a Master's in Business Administration (MBA). MBA programs usually last 1-2 years and delve into topics ranging from finance to healthcare administration. Students at this level may also specialize in specific industries or fields like energy or supply chain management.
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Source: Bureau of Labor Statistics

