Executive Housekeeper: Job Description, Duties and Requirements
Businesses that employ lodgings for customers, patients or clients require housekeeping workers to maintain and clean these rooms. Executive housekeepers are in charge of overseeing these cleaning professionals, creating their work schedules and ensuring that their cleaning is done in an effective and timely fashion.
Executive housekeepers are usually in charge of overseeing the cleaning process of large establishments like hospitals, nursing homes and hotels. These positions are normally indoors, although some time can be spent outdoors at lodging establishments. Work hours are done during the day, but evening or night hours are common with establishments that are open around the clock. A standard workweek for many executive housekeepers is 40 hours, although overtime or weekend hours can be required during busy periods.
Executive housekeepers are in charge of overseeing and directing the cleaning activities for a business or hotel. The work schedules are prepared and planned in advance by the executive housekeeper, and the executive housekeeper handles customer service and complaints as well.
Cleaning materials and new items are also ordered by the executive housekeeper to ensure that their workers have the proper tools to perform their job duties. An executive housekeeper has to be aware of the schedules of others in order to time the cleaning of rooms with other departments. Additionally, the executive housekeeper informs workers about the procedures and policies that have to be followed while cleaning rooms.
The job requirements for an executive housekeeper position can vary depending on the employer. Previous work experience in housekeeping is frequently necessary. A high school diploma or a GED is recommended. Many employers prefer executive housekeepers with some managerial or business experience.
An advanced educational degree is a typical requirement for executive housekeeping positions at hospitals. An associate's or bachelor's degree in business management or hotel management can lead to great employment opportunities for executive housekeepers. Employers normally offer job training to new executive housekeepers, informing them how managerial procedures are performed within the company.
Voluntary certification is available from organizations like the International Executive Housekeepers Association (www.ieha.org). Registered Executive Housekeeper (REH) and Certified Executive Housekeeper (CEH) are the two designations available from this association. The CEH requires a high school education while the REH needs a four-year degree. Courses have to be completed prior to completing the examination for this designation. Afterwards, regular renewal every three years is necessary.
Employment Outlook and Salary Information
In 2012, the U.S. Bureau of Labor Statistics reported an annual average salary of $37,830 for first-line supervisors of housekeeping and janitorial workers, with those employed by the federal government bringing home the top wages. For the decade spanning 2010-2020, the BLS predicted slower than average employment growth of only 1% for this occupation.
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