Hospitality Administration Careers: Salary Info, Job Options & Requirements
Hospitality administrators work in the fields of lodging, food service and entertainment as food service managers, gaming services professionals or lodging managers. These jobs and many more may require certification or a college degree in business or hotel or hospitality management.
Career Options in Hospitality Administration
Lodging managers may work as general managers or assistant managers, making sure that all of the needs of a hotel's patrons are met. General managers oversee all the operations at their hotel while assistant managers handle the duties of several departments at a bigger hotel. In general, lodging managers usually direct their hotel's housekeeping, marketing, PR and security staffs. They are also responsible for hiring and training hotel staff members.
The United States Bureau of Labor Statistics (BLS) reported that as of May 2013, the mean hourly wage of lodging managers was $26.83, or $55,810 annually (www.bls.gov).
Lodging management trainees at bigger hotels must earn a bachelor's or master's degree in hotel or hospitality management. Applicants at smaller hotels may have earned an associate's degree or certificate. Both may require prior job experience in lodging.
Food Service Mangers
Food service managers oversee the kitchen, dining rooms, and banquet facilities. They must also handle the hiring and training of new worker as well as perform administrative duties such as completing paperwork. A food service manager also oversees customer service, and may sometimes have to answer to unsatisfied restaurant patrons.
Food service managers earned a mean hourly wage of $25.54 and a mean annual wage of $53,130, according to May 2013 reports by the BLS. The BLS also reported that the annual mean wage of a food service manager at a restaurant or other eating establishment is $50,910 (www.bls.gov).
Food service managers must have work experience in the food services industry. Many colleges and universities offer an associate's or bachelor's degree program in hospitality or business with a concentration in food service management for aspiring food service managers, while technical institutes offer non-degree certification programs.
Gaming Service Occupations
Legal gambling in our nation revolves around casino gaming or state-run lotteries, and jobs are concentrated in casinos. Gaming managers oversee a casino's daily operations, and gaming bookmakers document customers' bets on sporting events. Gaming dealers run the game tables for blackjack, roulette and craps.
The BLS reported that gaming managers earned a mean annual wage of $73,760 and gaming book writers earned a mean annual wage of $25,870, as of May 2013. The BLS also stated that slot supervisors made a mean annual wage of $33,800 and gaming dealers made a mean annual wage of $20,890, as of May 2013.
There are usually no educational requirements for those who wish to enter the world of gaming services. However, gaming service workers are required to acquire a license from a state agency specializing in casinos. Often casinos establish their own set of requirements and want their workers to have at least obtained their high school degree or GED. Aspiring gaming professionals must have excellent customer relations skills. An associate's or bachelor's degree in hospitality management is a plus, and some casinos give on-site certification to their workers.
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