How to Become a Personal Concierge: Career Roadmap
Research the requirements to become a personal concierge. Learn about the job description and duties and read the step-by-step process to start a career as a personal concierge.
Do I Want to Be a Personal Concierge?
A personal concierge helps clients handle the demands of a hectic lifestyle. Unlike a personal assistant, who works for one client full-time, a personal concierge works on a part-time basis for several different clients to complete the errands and tasks that each individual is too busy to handle.
Some concierges choose to work for an existing personal concierge service, while others work for themselves as business owners. Select clients may be difficult or demanding, requiring concierges to display an abundance of patience or tact.
Although a college degree is not usually required, aspiring concierges may benefit from completing postsecondary business courses. Optional certifications are available. The table below outlines the requirements to become a personal concierge:
|Degree Level||None required; coursework in business may be helpful*|
|Licensure or Certification||Not required; voluntary certification is available*|
|Key Skills||Excellent customer and personal service, organization, communication skills*|
|Computer Skills||Word processing and other software, dependent on type of client**|
|Additional Requirements||Perceptiveness and sensitivity*|
Sources: *CareerInfonet, **U.S. Bureau of Labor Statistics.
Step One: Consider Education Requirements
Because a personal concierge needs a broad skill set, as opposed to technical knowledge related to one field, the education requirements are fairly relaxed. Often a personal concierge will have only a high school diploma. In order to succeed as personal concierges, individuals need to have patience, problem-solving abilities, people skills and organizational expertise. For those who wish to open their own services, a bachelor's degree in a business-related field helps with the behind-the-scenes knowledge needed to operate a business.
Step Two: Receive Training
The duties of a personal concierge change depending on whether he or she works in the personal or corporate field. Specific training for these duties can be found in books, online or through professional organizations such as the International Concierge and Lifestyle Management Association. Securing a job at an existing business provides on-the-job training in many areas, such as travel arrangements and personal shopping.
Step Three: Search for a Job
Aspiring personal concierges can search for positions online, either through job boards or the websites of personal concierge services, or they can start their own services. According to an Entrepreneur Magazine article, which excerpts a personal concierge start-up guide produced by the magazine, the start-up costs for a personal concierge business can range from $2,000-$4,000. The article suggests that, in order to make the most of this investment, personal concierges should concentrate on making strong contacts in the business world that could lead to being hired for services.
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