Medical Receptionist Certificate: Program Summary
Learn about medical receptionist certificate programs. Get information on job skills, coursework, employment growth and salary to make an informed decision about your education.
Medical Receptionist Certificate Program
Scheduling appointments, greeting patients and verifying insurance information are a few of the many duties typically performed by medical receptionists. Although postsecondary education isn't strictly necessary for aspiring receptionists, completing a medical receptionist certificate program could help individuals learn the proper techniques for this profession. Students learn about administrative duties as they relate to working in a hospital, clinic or physician's office. They learn to provide customer service to patients and visitors, while also interacting with doctors and other clinical and hospital staff. The program also instructs candidates on medical office software programs and applications, workplace human relations and medical laws and ethics.
Applicants must have high school diplomas or GEDs for admission. Certain coursework in these programs could also require certification in CPR (cardiopulmonary resuscitation) and first aid.
Candidates in this program learn through coursework and hands-on applications. Externships or internships provide students with real-time experiences working in medical settings. Topics of study may include:
- Medical office procedures
- Records management and data entry
- Computerized touch keyboarding
- Medical transcription
- Hospital administrative policies
- Medical laws and ethics
- Medical terminology
Employment Outlook and Salary Info
According to the U.S. Bureau of Labor Statistics (BLS), receptionists and information clerks were expected to see an employment increase of 24% between 2010 and 2020 (www.bls.gov). The wide range of tasks performed by receptionists is expected to keep these professionals in demand.
The bureau stated that the industry that employed the highest number of receptionists in May 2012 was physician offices. The BLS also reported that receptionists and information clerks earned a median annual wage of $25,990 as of May 2012.
Continuing Education Information
Graduates of a medical receptionist certificate program are prepared for immediate employment in the healthcare industry. Medical receptionists typically earn advancements after they've obtained work experience. They may also pursue associate's or bachelor's degree programs in the medical field to be promoted to administrative positions or other positions within the medical field.
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