Online Clerical Certification Programs with Course Information

Clerical workers perform general office duties for business owners. An online clerical certification program trains participants for employment as clerks, receptionists, secretaries or industry-specific administrative support positions like a medical records assistant.

View 10 Popular Schools »

Essential Information

Vocational certificate programs for clerical occupations such as administrative assistants and medical records assistants are available as fully-online programs or hybrid programs that require attending some classes on campus. Typically taking less than a year, these certificate programs may prepare graduates for professional certification, and credits can transfer to associate's degree programs.


Overview of an Online Clerical Certificate Program

Students in online clerical certificate programs learn skills for communication, administrative support, customer service, accounting and office management. Coursework in the certificate program usually can be applied to a degree program's credit requirements, and may also fulfill educational requirement for administrative professional or secretarial certification through a professional certifying body. A background in office education is helpful, but not a prerequisite for entry. Some programs offer a bilingual English-Spanish curriculum.

Program Information and Requirements

Clerical certificate programs consist of 4-5 courses and can usually be completed in under a year. All classes are offered entirely online, but some schools offer a hybrid format combining distance education with on-campus attendance. Some schools have open enrollment and do not require an application for entry into their program; students register for each course separately.

A reliable Internet connection and personal computer are necessary for access to classes. Most offer access any time, and some courses are offered in real-time allowing students to view a class while it is being facilitated.

List of Common Online Courses

Online coursework in clerical certificate programs covers office management and administration, accounting, keyboarding, communication and technology. Professional career development may also be a portion of the program.

Office Administration and Management Course

This course emphasizes office procedures including records management, time management, teamwork, ethics and customer service. Students also learn presentation and document creation, file storage and retrieval, meeting preparation, telecommunications and travel arrangements.

Office Communications Course

Principles in business communications and the application of them are the focus of this class. Writing business letters, memoranda, reports and customer service-related documents are also studied.

Keyboarding and Office Technology Course

Students of this class learn to type by touch via the Internet. Basic features of word processing including creating tables, memos, reports and letters are also part of the coursework.

Career Information for Graduates

According to the U.S. Bureau of Labor Statistics (BLS), the median annual wage of office clerks overall was $27,700 in May of 2009. Employment is expected to grow by 12% between 2008 and 2018, and is largely dependent on consolidation of tasks in the industry, use of technology and office automation (www.bls.gov).

Clerical Certification Information

Additional clerical training is available through both vocational schools and colleges. Several associations offer general and industry-specific clerical certification, including the International Association of Administrative Professionals, International Virtual Assistants Association and National Association of Legal Secretaries (NALS). Clerical associates who pass an exam and meet experience requirements can earn the designations of Certified Administrative Professional (CAP) or Certified Professional Secretary (CPS).

Show me popular schools

Related to Online Clerical Certification Programs with Course Information

  • Related
  • Recently Updated
  • Popular
Responsibilities of Assistant Teachers in Daycare Centers

Learn about the education and preparation needed to become an assistant teacher in a daycare center. Get a quick view of the...

Career and Salary Info for a Master of Science in Psychology

Career opportunities for those with a Master of Science in Psychology are most likely to be found in the industrial sector....

Become a Freight Dispatcher: Step-by-Step Career Guide

Learn how to become a freight dispatcher. Research the education requirements, training information, and experience required...

Admissions Director: Job Description, Duties and Requirements

Admissions directors are employed at all levels of education. They generally must have clerical, computer, sales, marketing and...

Rehab Aide: Job Description, Duties and Requirements

Popular Schools

  • Online Programs

    • Bachelor
        • Bachelor in Business Administration
    • Associate
        • Associate in Business Management

    What year did you graduate from high school?

  • Minimum eligibility requirements:
    • Must be a high school graduate or have completed GED

    Which degree level do you plan to pursue?

  • Minimum eligibility requirements:
    • Must be a high school graduate or have completed GED
    • Currently not accepting applications from Texas residents

    Online Programs

    Which subject are you interested in?

  • Minimum eligibility requirements:
    • Must be 21 years of age or older and have completed some college or 24 years of age or older and a high school graduate for a Bachelor's degree
    • Masters degree applicants must have a Bachelors degree
    • Doctorate degree applicants must have a Masters degree

    What is your highest level of education?

  • Minimum eligibility requirements:
    • Must complete an application online and submit transcripts for their highest degree earned.

    Online Programs

    What is your highest level of education?

  • Minimum eligibility requirements:
    • Must be a high school graduate or have completed GED

    Online Programs

    • Master
        • Master of Health Administration/Master of Business Administration
    • Bachelor
    • Associate
        • AA in Business Fundamentals
    • Non-Degree
        • Undergraduate Certificate in General Management
        • Undergraduate Certificate in Business Administration

    Do you prefer online or campus based learning?

  • Minimum eligibility requirements:
    • Must be a high school graduate or have completed GED

    What is your highest level of education?

  • Minimum eligibility requirements:
    • Must be at least 16 years old and have a high school diploma or GED.

    Online Programs

    • Bachelor
        • B.S. Business Management

    What is your highest level of education?

  • Minimum eligibility requirements:
    • Masters degree applicants must have a Bachelors degree
    • Doctorate degree applicants must have a Masters degree

    Online Programs

    What is your highest level of education?

  • Minimum eligibility requirements:
    • Must be a high school graduate or have completed GED

    Online Programs

    What is your highest level of education?

Popular Schools

Avg. Wages For Related Jobs

Source: Bureau of Labor Statistics