Retail Sales Associates: Job Duties & Requirements
Retail sales associates are the public face of retail stores. They are the individuals who assist customers in choosing the right product. They also keep the shelves stocked and the sales floor clean. Read on to learn more about the requirements for a career in retail sales.
Retail Sales Associates Job Duties
Retail sales associates help customers make purchases by recommending, describing and demonstrating products. They also use cash registers to ring up transactions, which may involve using barcode scanners, calculators and credit card machines. When they're not assisting customers, retail sales associates may arrange product displays, stock shelves and take product inventory, according to the Occupational Information Network (www.onetonline.org).
Requirements for Becoming a Retail Sales Associate
According to the U.S. Bureau of Labor Statistics (BLS), there are no formal education requirements for retail sales associates, although some employers favor those with high school diplomas (www.bls.gov). Retailers often provide training for sales associates, either on the job or through special seminars. During training, retail sales associates learn about their company's products, policies and sales techniques. Positions that involve selling technical goods tend to entail more extensive product training.
Retail sales associates must have strong communication skills and work well with others, because they often work among a team of retail professionals. They must also be courteous and efficient and maintain a tidy appearance. Additionally, a career in retail sales entails basic math and technology skills. For some positions, retail sales associates may be required to pass a background check.
Retail Sales Associate Outlook and Salary Information
According to the BLS, employment of retail sales workers was projected to increase 17% between 2010 and 2020. Many job opportunities will open due to large numbers of workers leaving their positions as well as the increasing population, which will generate growth in retail sales. Jobs at warehouse-type clubs and supercenters are expected to be especially plentiful.
There were more than four million retail salespersons working across the country in May 2012, earning a mean wage of $12.17 per hour or $25,310 per year, according to the BLS. The top ten percent of workers earned close to $19.00 per hour, while the bottom ten percent earned just over $8.00 per hour (BLS). The BLS also noted that the highest wages in May 2012 were offered by insurance companies and automobile dealerships.
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