What Is a Housekeeping Inspector?
Housekeeping inspectors perform deep-cleaning inspections, prepare work orders and conduct daily operations. They hold a supervisory position that oversees laundry operations, inventory and guest complaints. Hotels, hospitals, resorts, offices and various establishments employ housekeeping inspectors.
Job Duties for Housekeeping Inspectors
As the coordinator for housekeeping staff, housekeeping inspectors ensure that the company meets all cleanliness and condition requirements. Responsibilities include recording inspection results, resolving guest complaints and maintaining accommodations standards. Their role also involves developing and training other housekeeping staff. Additional duties may vary by employer, but oftentimes, housekeeping inspectors take part in purchasing supplies and controlling inventory.
Housekeeping inspectors examine rooms prior to guests arriving and conduct inspections upon their departure to assess if any damages have occurred. They function as the primary contact between housekeeping personnel and other staff members to make certain that rooms are ready for guests. In addition to counting linens, they deliver amenities and help clean rooms as needed.
Housekeeping Inspector Requirements
Housekeeping inspectors must possess excellent organizational skills and be detail-orientated. Being able to work in a fast-paced environment, make sound decisions and utilize good judgment benefits people in this position. They need to be able to multi-task, establish priorities and communicate well with others. Having knowledge of computers and software programs, such as Excel, PowerPoint and Word, helps with this job. Employers expect housekeeping inspectors to be familiar with housekeeping standards and current practices.
Applicants typically undergo a background check and drug test before being hired. Some employers may require a valid driver's license and reliable transportation. They also look for someone with prior experience in housekeeping; at least a year. Bilingual candidates may have more opportunities than those who solely speak English.
This position doesn't typically require a formal education. Employers usually prefer a minimum of a high school diploma or equivalency. Aspiring housekeeping inspectors who only speak one language may want to consider taking other language classes, such as Spanish.
Employment Outlook and Salary Information
According to the U.S. Bureau of Labor Statistics (BLS) in 2012, first-line supervisors of housekeeping and janitorial workers, including housekeeping inspectors, earned an annual average salary of $37,830. Jobs for these workers were predicted to increase very little, with only 1% growth expected from 2010-2020, per the BLS.
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