Medical Receptionist Training Information and Career Options
Medical receptionists are support staff in hospitals and doctor's offices responsible for organizing appointments, maintaining patient records and managing non-medical supplies. Many medical receptionists assist patients with forms related to insurance carriers and government programs. A medical receptionist might also authorize prescriptions and refills under physician supervision and direction, and can advance into practice management or patient care.
Training Information for Medical Receptionists
Programs for medical receptionist training are available through vocation schools and community colleges. Many of these programs can be completed in two years or less, resulting in a certificate or an associate's degree. Students enrolled in medical receptionist training programs learn about health and medicine topics, such as clinical procedures, medical terminology and physiology. Students in medical receptionists training programs generally concentrate on skills related to operating an office, such as typing, filing and patient management.
Training and education in first aid is also a mandatory part of any program for future medical receptionists. Some states allow medical receptionists to serve as medical office assistants, performing minor medical procedures, such as injections and X-rays. Individuals interested in pursuing a career as a medical receptionist also need to have experience with office technologies, such as copiers, scanners and fax machines. Some knowledge of current software programs used in doctor's offices and hospitals is helpful for employment as a medical receptionist.
Medical receptionists work in all healthcare settings, including doctor's offices, clinics and hospitals. Advancement opportunities include becoming a medical office manager and moving up the administrative ranks to overseeing an entire practice's front office, according to Payscale.com.
Individuals with education and experience as a medical receptionist can also use the experience to begin a career as a medical assistant, which combines the medical office administration role of a medical receptionist with basic patient care. Individuals looking for employment as a medical assistant must complete a minimum of two years of post-secondary training from a community college or vocational school.
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