Office Manager Skills and Job Requirements

Office managers are highly organized professionals who direct all activities occurring within small, medium or large offices. Effective office managers perform a variety of duties and make sure everything is running smoothly.

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Job Requirements and Skills of an Office Manager

Necessary Skills

Office managers are professionals who ensure office operations run smoothly. Whether they work in small or large organizations, they must juggle a variety of responsibilities. A typical day of an office manager may include hiring new employees, ordering supplies, calculating payroll and motivating employees to increase productivity.

People who wish to become office managers must be organized individuals, demonstrating common sense and negotiation skills. According to the U.S. Bureau of Labor Statistics, they must have the ability to monitor work performed by staff so that it is completed on time, within budget and meets high quality standards (

Office managers must handle stress well since they confront a variety of problems throughout the day. They may be subsequently blamed for any unresolved problems or issues within the workplace. For this reason, office managers must be adept at assigning responsibilities to staff and meeting deadlines. They must be able to motivate employees in order to increase productivity and sales. Office managers should have strong decision-making skills as well.

Office managers are usually required to be familiar with various computer software packages, including Microsoft Word, PowerPoint, Outlook and Excel. Since they often are responsible for writing proposals, presentations and memorandums, they should also possess strong written communication skills. Overseeing other employees requires them to be effective oral communicators, as well as being able to interact with many different individuals in a professional manner.

Job Requirements

According to the Association of Professional Office Managers, individuals who wish to become office managers can achieve their goal by earning a degree in business administration ( Larger companies may require an associate's or bachelor's degree while smaller firms may accept a high school diploma with office experience. A business administration degree program offers courses in accounting, business writing, customer service, communications, business ethics, business practices, computer applications and other subjects that relate to office administration.

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Source: Bureau of Labor Statistics