MBA in Leading the Customer-Driven Organization

Official Program Name:

Master of Business Administration with a specialization in Leading the Customer-Driven Organization

School Offering Program:

Jones International University

Degree Level:

Master's

Program Prerequisites:

Applicants to Jones International University's Master of Business Administration with a specialization in Leading the Customer-Driven Organization program should hold a bachelor's degree and have experience leading a customer-centric organization. All applicants to Jones International University's programs should have already earned a high school diploma; however, some programs may have additional requirements.

Program Description:

Students enrolled in the Master of Business Administration with a specialization in Leading the Customer-Driven Organization program is designed to teach students about judgment and decision making, managing the customer experience, leading the customer-driven organization and influence strategies for organizational change. The degree program is focused on improving business by focusing on customer service needs. General business topics are also included in the curriculum and cover topics such as economic theory and applications, financial management, making ethical management decisions and managerial accounting. An MBA capstone course concludes the degree program.

Learning Format:

Online

Total Credits Required:

36 credits

Financial Aid:

Financial aid may be available to eligible students. The university's Financial Aid Office assists students in finding and receiving the fullest benefits package available to them.

Required Courses for a Master of Business Administration with a Specialization in Leading the Customer-Driven Organization:

Program and course requirements are subject to change. Contact Jones International University to confirm the most accurate information before enrolling in a program.

Business Administration Courses (18 credits)

• BC 607: Leading from a Global Perspective
• ETH 501: Making Ethical Management Decisions
• MBA 502: Economic Theory and Applications
• MBA 503: Managerial Accounting
• MBA 504: Financial Management
• MBA 505: Marketing Management

Leading the Customer-Driven Organization Courses (18 credits)

• BC 605: Leading the Customer-Driven Organization
• BC 606: Managing the Customer Experience
• BC 612: Influence Strategies for Organizational Change
• MBA 562: Judgment and Decision Making
• Choose one Elective course
• MBA 580: MBA Capstone

Post-Graduation Opportunities

Furthering Your Education:

Students who have completed Jones International University's Master of Business Administration with a specialization in Leading the Customer-Driven Organization could pursue a Doctor of Philosophy in Organizational Leadership. In addition to requiring the completion of a dissertation, core courses are also required. Some of the core course subjects may include statistical analysis, organizational dynamics, organizational management and economics.

Career Paths:

Once a student has completed Jones International University's Master of Business Administration with a specialization in Leading the Customer-Driven Organization program, he or she has an opportunity to pursue jobs in the field. Leadership positions require that job applicants have strong communication and interpersonal skills as well as possessing an ability to think critically and solve business problems. Industries that may need prospective leaders include technology, manufacturing, advertising, health care and finance.

Jobs that graduates could pursue include:

• Chief Executive Officer
• Sales Manager
• Marketing Manager
• Health Care Administrator