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University of Phoenix

AA in IT - Information Technology Support

The University of Phoenix online Associate of Arts with a concentration in IT/Information Technology Support program is designed to teach the fundamental skills required to provide computer technical support in a variety of settings. Learn more about the AA with a concentration in IT/Information Technology Support program at University of Phoenix here.

Official Program Name:

Associate of Arts with a concentration* in IT/Information Technology Support

School Offering Program:

University of Phoenix

Degree Level:

Associate's

Program Prerequisites:

Students seeking to enroll in the University of Phoenix Associate of Arts with a concentration in IT/Information Technology Support program should have earned a high school diploma or the equivalent. They should also have an interest in customer service and computer repair.

Program Description:

Students enrolled in the Associate of Arts with a concentration in IT/Information Technology Support program at University of Phoenix are provided with the opportunity to develop the technical skills needed to become computer support technicians. Through remotely accessed labs and scenarios, students can learn how to troubleshoot, repair, and maintain many types of computer systems. Program coursework addresses computer hardware and software, PC applications, operating systems, information systems, and computer support fundamentals.

Accreditation:

University of Phoenix is accredited by the Higher Learning Commission and is a member of the North Central Association (www.ncahlc.org).

Learning Format:

Online

Program Length / Total Credits Required:

60 credits. Courses are nine weeks in length and taken in pairs, or blocks. The program requires the completion of 18 credits in information technology and information technology support in addition to general education courses in communication arts, physical/biological sciences, mathematics, humanities, and social sciences.

Financial Aid Available:

Financial aid is available for those who qualify. Aid opportunities include federal and state financial aid, grants and loans, employer tuition reimbursement, internal and external scholarship sources, and access to other resources.

*Maryland residents completing this program will earn an Associate of Arts with an emphasis in IT/Information Technology Support.

Required Courses for an Associate of Arts with a concentration in IT/Information Technology Support:

Degree program and course requirements are subject to change. Contact University of Phoenix to confirm the most accurate information before enrolling in a program.

The Associate of Arts with a concentration in IT/Information Technology Support program has two tracks of study. Track A is for students with 24 or more transfer credits, and Track B (First Year Sequence) is for those with less than 24 transfer credits.

General education courses

  • Communication Arts (6 credits)
    • Track A students must take:
      • COM 150: Effective Essay Writing (3 credits)
      • COM 220: Research Writing (3 credits)
    • Track B students must take:
      • COM 155: University Composition and Communication I (3 credits)
      • COM 156: University Composition and Communication II (3 credits)
  • Humanities (6 credits)
    • Track A students must take:
      • CRT 205: Critical Thinking (3 credits)
    • Track B students must take:
      • HUM 111: Critical and Creative Thinking (3 credits)
      • HUM 176: Media and American Culture (3 credits)
  • Mathematics (6 credits)
  • Science and Technology (6 credits)
    • Track A students must take 3 credits in the physical or biological sciences
    • Track B students must take:
      • SCI 162: Principles of Health and Wellness (3 credits)
  • Social Sciences (6 credits)
    • Track A students must take:
      • ETH 125: Cultural Diversity (3 credits)
    • Track B students must take:
      • PSY 201: Foundations of Psychology (3 credits)
      • ETH 125: Cultural Diversity (3 credits)
  • Additional Liberal Arts (3 credits)
    • Track A students must take:
      • GEN 105: Skills for Learning in an Information Age (3 credits)
    • Track B students must take:
      • US 101: Introduction to University Studies (3 credits)
  • Interdisciplinary Studies (9 credits)
    • Track B students must take:
      • FP 101: Foundations of Personal Finance (3 credits)

Information technology/information technology support courses

  • IT 205: Management of Information Systems (3 credits)
  • IT 206: PC Applications Support (3 credits)
  • IT 280: Computer Hardware Fundamentals (3 credits)
  • IT 282: Computer Software Fundamentals (3 credits)
  • IT 284: Enterprise Computer Support (3 credits)
  • IT 286: Computer Maintenance and Troubleshooting (3 credits)

Furthering Your Education:

Graduates of the University of Phoenix Associate of Arts with a concentration in IT/Information Technology Support program can go on to earn a bachelor's degree. Bachelor's degree programs could cover additional concepts and skills related to information technology and prepare graduates for positions of greater responsibility. Students could also pursue professional certifications in specific programming languages or operating systems.

Bachelor's degrees graduates could pursue include but are not limited to:

  • Bachelor of Science in Information Technology

Tuition, Financial Aid & Start Dates

Since every student is different, there isn't a "one size fits all" school information. Start dates and tuition often vary between selected programs, and financial aid opportunities are unique to each student's situation. to get the most up-to-date and accurate information based on your selected program and circumstances.

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