Slot Technician Job Description and Education Requirements
Slot technicians, also called slot mechanics, inspect, maintain, and repair slot machines. Because slot machines often generate much of a casino's revenue, it is essential to keep them operating properly and to have qualified slot technicians to handle maintenance and repairs.
Slot Technician Job Description
Slot technicians troubleshoot and fix improperly functioning slot machines. Machines need to be kept in proper operating condition to avoid downtime, which may result in a loss of revenue for the casino. Some complex problems can't be fixed on the floor and technicians may be required to prepare cost estimates and submit a repair request for approval. If the job's approved, they will coordinate with other staff to have the machine taken off the floor and repaired.
Technicians are also responsible for periodic maintenance and service calls. During routine inspections, slot technicians may look for potential malfunctions, such as loose wires. They may also test equipment like buttons to ensure that they are working properly.
Some slot technicians also assist customers and casino personnel with slot machine issues. This may include answering technical questions and moving equipment around within the casino. Other duties may include keeping a log of repair work and noting problematic machines.
The U.S. Bureau of Labor Statistics (BLS) predicted employment for workers who repair and service coin, amusement, and vending machines would grow by 22% between 2010 and 2020 (www.bls.gov). The Bureau also noted that the average salary for machine service and repair workers in the gambling industry was $32,700 as of May 2012.
Educational Requirements for a Slot Technician
Slot technicians typically need at least a high school diploma or its equivalent. According to job postings on Monster.com in June 2011, employers generally favor job seekers who have completed some coursework in basic electronics and electricity.
Certificate or associate programs in telecommunications technology, slot technology, or electronics engineering technology may help prepare a person for a career as a slot technician. Coursework may range from basic electronics maintenance and digital circuits to slot machine operations and troubleshooting. Other topics that may be covered in these programs include PC troubleshooting and repair, fiber optics, slot machine power supplies, Cisco networking and gaming laws.
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